Valet/Bell Attendant
Company: The Estate Yountville
Location: Yountville
Posted on: April 7, 2026
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Job Description:
AMBASSADOR Yountville, CA Nestled on 22 acres of breathtaking
landscapes in the heart of Napa Valley, Estate Yountville is not
only a luxurious retreat but has also been named one of the best
hotels in California by Condé Nast Traveler in 2024. Voted the most
beautiful boutique hotel in Napa Valley, the Estate is a true gem,
offering 192 elegantly appointed guest rooms, a private vineyard,
and world-class amenities. Guests enjoy two serene pools, a spa
with 12 luxurious treatment rooms and suites, and over 55,000
square feet of exceptional event spaces. With culinary offerings
that harmonize the bounty of Northern California with European
elegance, Estate Yountville invites you to experience a haven of
exclusivity and refined beauty. JOB SUMMARY The Ambassador is
responsible for providing a warm and welcoming experience for
guests by assisting with luggage, transportation, and general
inquiries. This role involves greeting guests upon arrival, safely
transporting luggage and providing information about the hotel's
amenities and local attractions. ESSENTIAL JOB RESPONSIBILITIES : *
Greet all guests arriving and departing the hotel, hold the front
doors as they enter and exit. Ensure guests feel welcome to the
hotel and provide excellent guest service. * Carry baggage to the
guest's room. * Accurately tag and store luggage for guest as
needed and maintain accurate records of incoming and outgoing
luggage. * Safely drive the hotel shuttle van. * Have knowledge of
the hotel property, hotel staff and hotel services, with hours of
operation. * Give clear and accurate directions to hotel facilities
and rooms, as well as local area attractions. * Suggest and "sell"
the amenities of the hotel (i.e., restaurant, lounge, spa, etc.). *
Respond to request for bell services. REQUIRED QUALIFICATIONS: *
High work ethic and self-initiative, ability to work in high
pressure situations. * Maybe required to work varying schedules to
include nights, weekends, and holidays * Proven experience with
strong customer service skills, including the ability to handle
guest complaints and/or concerns. * Possess a valid state driver's
license and safely drive guest vehicles and/or shuttle van. * Have
proof of safe driving record as indicated by Motor Vehicle Record.
* Someone who enjoys working as and being part of a team that
provides great experiences for our Guests! PHYSICAL REQUIREMENTS *
Ability to stand, walk, and run for extended periods of time in
outdoor conditions * Ability to frequently enter, exit, and drive a
variety of vehicles, including those with manual transmissions *
Ability to bend, twist, reach, and use hands and arms to maneuver
vehicles and handle keys and tickets * Ability to lift and/or move
up to 50 pounds occasionally * Ability to work in varying weather
conditions and in a fast-paced environment * Ability to see, hear,
and communicate clearly to ensure guest safety and efficient
traffic flow Estate Yountville offers an attractive compensation
and benefits package and the opportunity to be part of a dynamic
team. The above is intended to describe the general content of and
requirements for the performance of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities,
or requirements. Nothing in this job description restricts
management's right to assign or reassign duties and
responsibilities to this job at any time. Compensation details:
16.9 Hourly Wage PIa09d9f32f838-29400-39992574
Keywords: The Estate Yountville, Dublin , Valet/Bell Attendant, Hospitality & Tourism , Yountville, California
