Full Time Loss Prevention Customer Service Associate
Company: The TJX Companies Inc
Location: Dublin
Posted on: May 13, 2022
Job Description:
Style is never in short supply at our more than 500 HomeGoods
stores and we are constantly on a mission to provide the little
surprises and extra touches that make a house feel like home. Same
with working here. Our environment is ever-changing, yet always
encouraging. Every shift is a new opportunity to Discover
Different.Posting Notes: HomeGoods Store 0606 -- 5350 Dublin Blvd
-- Dublin -- CA -- 94568 Supports a positive customer shopping
experience and maintains a strong store partnership with store
teams and Loss Prevention. Understands operational procedures and
deters acts of dishonesty within established customer service
guidelines. Responsibilities:
- Provides prompt, courteous and knowledgeable service to
internal and external customers
- Engages customers, providing support and creating a positive
shopping environment
- Provides an effective deterrent to theft through customer
engagement and a professional and knowledgeable presence
- Observes proper checkout procedures for customers and
Associates
- Communicates shrink-related concerns to Store Management and
Loss Prevention
- Maintains an effective partnership with Store Management and
Loss Prevention to accomplish work assignments and overall goals
and objectives.
- Coordinates and executes shrink-related activities in
partnership with Store Management
- Supports and participates in store shrink reduction goals and
programs
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Encourages Associate use of shrink reduction resources
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Follows through on commitments; accomplishes goals with minimum
supervision
- Adheres to all labor laws, policies, and procedures
- Performs other duties as assigned Requirements:
- Excellent communication skills and sound judgment
- Ability to respond appropriately to changes in direction or
unexpected situations
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Able to work a flexible schedule to support business needs
- 0-2 years retail or security experience At HomeGoods, we
embrace the unknown--- - with new products, new challenges and new
ways to make a house a home. Our products add little, special
touches to customers' lives and our people do the same for each
other. Everyone supports each other to Discover Different - here
and throughout the entire TJX family, which includes TJ Maxx,
Marshalls, Sierra, and Homesense.Discover Different means we
embrace each other's differences and unique perspectives. We
consider all applicants for employment without regard to race,
color, religion, gender, sexual orientation, national origin, age,
disability, gender identity and expression, marital or military
status. We also provide reasonable accommodations to qualified
individuals with disabilities in accordance with the Americans with
Disabilities Act and applicable state and local law. -Posting
Notes: HomeGoods Store 0606 -- 5350 Dublin Blvd -- Dublin -- CA --
94568
Keywords: The TJX Companies Inc, Dublin , Full Time Loss Prevention Customer Service Associate, Professions , Dublin, California
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