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Lead Business Analyst (Power Apps)

Company: Insight Global
Location: Dublin
Posted on: May 1, 2021

Job Description:

Insight Global is looking for a Lead Business Analyst to work for a large retail client in the San Francisco Bay Area. This resource will be working in the End User Productivity Group, specifically supporting projects related to the adoption of Office 365. The Lead Business Analyst will be responsible for delivering and improving Business facing productivity and collaboration capabilities. Daily responsibilities include interacting with stakeholders and IT groups to understand needs and gather recruitements, document, analyze, present use cases, answer questions using Yammer (feature on O365), as well as interact with 3rd party vendors (Microsoft). They will elicit, analyze, specify, and validate the business needs of project stakeholders and to ensure that project deliverables are met according to specifications. Essential Functions Include but are not limited to: - Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business productivity & efficiency- Conduct end user interviews and where applicable, develop prototypes of interfaces based on the user requirements.- Collaborating with Business Stakeholders and technical resources to ensure understanding and proper gathering of requirements.- Coordinate with project teams to develop and implement usability designs and testing objectives related to project objectives- Validate, match, and conceptualize automation technology solutions to business requirements and processes. Help define & document KPIs to track business benefits.- Maintain a high level of expertise with the organization's current productivity and collaboration platform(s). - Keep abreast of the changing environment of workplace, automation, and collaboration technologies.- Maintain a catalog of common productivity and collaboration patterns to be reused in new collaboration solution designs.- Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team, using new and existing automation collaboration patterns- Managing initiatives and leading efforts in the support of existing systems, processes, services, and/or in the execution of new projects ensuring that:o Use Cases and Requirements are defined accuratelyo Detailed Functional Designs are created and handed off to Development Teamo Test plans and training plans are designed and executed successfullyo All required system and user documentation is created accuratelyo Anticipated business outcomes are achieved- Assist with L3 escalation for existing production systems o Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causeso Ensuring the related fixes and/or enhancements are tested successfully (by IT and by key users)o Ensuring users receive appropriate training and existing documentation is updated accurately- Evaluate client business challenges and work with the team to arrive at the best-fit technology solution- Work with teams to capture best practices and develop case studies and other core deliverables to build solution offerings Minimum Requirements5-8+ years of experience as a functional business analyst - 3+ years working with business process management (K2 or similar) Office 365 and other collaboration technologies- Experience interacting with business stakeholders and SMEs in order to understand their problems and needs - Ability to gather, document and analyze business needs and requirements - Strong communication skills, both verbal and written, with strong proficiency with creating business requirement documentation and workflows Desired Skills- Specific experience working on a project related to Office 365 adoption - Experience as a BA in a retail environment

Keywords: Insight Global, Dublin , Lead Business Analyst (Power Apps), Professions , Dublin, California

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