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Family Resource Center Assistant

Company: Hively
Location: Dublin
Posted on: November 24, 2022

Job Description:

Hively, derived from 'lively' and 'hive', is a thriving community full of life and energy. Hively's mission is to strengthen Alameda County families so that everyone in our community can thrive. Hively supports local families through child care stipends and referrals, parent education and family classes, mental health services and daily essentials (diapers, clothing, etc). This past year, we served over 2,000 local families and children seeking child care referrals and served 975 child care providers. We are fueled by our passion for strengthening thousands of families, regardless of ability to pay. While the pandemic threatened the very existence of many child care businesses, we were ready to answer this challenge by offering extra support to child care providers and local families, from masks and gloves to additional subsidies. California Assemblyperson Rebecca Bauer-Kahan recognized our outstanding work during the pandemic and awarded Hively with a California Nonprofit of the Year Award. The Hively Family Resource Center (HFRC) provides a one-stop shop for families to obtain all the basic necessities they need, free of charge. In this role, you will be working directly with families to help provide access to quality items that will help them thrive. Reporting to the Director of Community Services, the Family Resource Center Assistant will assist in the daily operations of the Hively Family Resource Center's (HFRC) retail line of business. The primary responsibility is to create and maintain a respectful and inviting environment and ensure customers have a positive experience while in the store, by helping when needed and keeping the store looking clean, orderly and well-stocked.What you'll be doing:Greet customers courteously and provide assistance in finding merchandiseManage volunteers assigned to the HFRC. This includes job related orientation training on policies and procedures, and responsibilitiesMaintain, manage and organize merchandise and products on shelves and racks in the retail store and the stockroomTrack clients using Hively's data management systemCoordinate retail clerical functions and activitiesOther duties as assignedWhat you should bring: Previous retail or customer service experienceAbility to read, interpret and respond both verbally and in writingAbility to understand and use a computerAbility to speak effectively with customersAbility to receive direction and independently follow through on tasks with minimum supervisionPreferred Knowledge, Skills and Abilities Bilingual English/SpanishHigh school diploma or equivalentPhysical RequirementsAbility to sit at a desk, conference table or in meeting rooms of various configurations for extended amounts of timePhysical agility to lift and carry up to 20 pounds and to bend, stoop, walk and reach overheadMental acuity to perform the essential functions of this position in an accurate and timely fashion; to make good judgments and decisions; and to evaluate the results of decisions and judgmentsJob Type: Hourly Non-Exempt. Some evenings and weekends required. Location: DublinSalary: $22.00 per hourThis list of essential functions and physical requirements is not exhaustive and may be supplemented as necessary in accordance with the requirements of the job. Hively adheres to the provisions of ADA regarding reasonable accommodation procedures.Our Team - Culture & BenefitsAt Hively, we strive to ensure all staff feel and encourage a sense of belonging, caring, and support. We prioritize learning, listening, and growing together. We offer a generous benefits package for full-time positions that includes: Medical, dental and vision plans covered at 100% for the employee Health & Dependent Care FSA & HSA 16 Paid HolidaysGenerous paid time off policy Employee Assistance ProgramLife and AD&D InsuranceLong Term Disability Insurance403(b) plan and SEP-IRA plan with an employer contribution of 5%Attracting Candidates from All BackgroundsWhile we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.*Hively is proud to be an Equal Opportunity Employer-M/F/D/V*PI197558727

Keywords: Hively, Dublin , Family Resource Center Assistant, Other , Dublin, California

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