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Mortgage Compliance Officer (Hybrid Work Schedule)

Company: Patelco Credit Union
Location: Dublin
Posted on: January 15, 2022

Job Description:

About Patelco Credit Union:We're here to help people in communities throughout Northern California build financially healthy lives. We do this by being attentive and partnering with our members to understand what is financially best for them. We thrive on change, and we put people first. If you're looking to use your skills and knowledge to make a difference in the lives of others, we look forward to hearing from you.Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and wellbeing of its membership. With more than 400,000 members primarily in and around northern California, Patelco is committed to improving their members' financial well-being and fueling hope and opportunity for its members by offering personalized solutions, advice, and expertise that empower them to achieve personal financial freedom. Founded in 1936 with $500 in assets by employees of the Pacific Telephone and Telegraph Company, Patelco is in the top one percent of U.S. credit unions with more than $8 billion in assets.Overview:***This position has the opportunity for a hybrid work arrangement: a blended schedule of in-office and work-from-home.***The Mortgage Compliance Principal provides first line of defense direct compliance support to formalize and implement Mortgage compliance requirements as dictated by the NCUA and CFPB. The position is responsible for maintaining the Mortgage component of Patelco's compliance program, enforcing controls, and implementing changes as needed. The role monitors and tests compliance to ensure adherence to Patelco's policies and procedures. The position partners with Learning and Development, Compliance, Mortgage operations and loan servicing, and internal and external counsel to identify and/or develop and administer compliance training programs to Home Loan Consultants, Home Loan Operations, and Home Loan Underwriting team members. The Mortgage Lending Compliance Principal will increase audit readiness for Mortgage by performing corrective actions in high-risk areas and by reviewing audit results to incorporate findings into remediation plans.Responsibilities:Develop mortgage departmental compliance goals and objectives and creates roadmaps for corrective actions and to prevent future violationsEnsure Mortgage's adherence to compliance policies and procedures by completing risk assessments over the operations in Mortgage.Develop and update operational procedures that align to regulatory requirements. Implement compliance controls that align with new regulations or changes to existing regulationsMonitor the effectiveness of the controls, identify compliance gaps or violations, research root cause, and implement corrective actions for actual and possible violations.Take corrective action when the need is identified.Participate in the GRC governance process to assist in updating and reviewing credit union policies and procedures based on regulatory changes, internal audits, and examinations by regulatory agencies.Prepare for regulatory examinations.Partner with the VP of Home Loans and VP of Compliance in reporting Mortgage compliance activities and audit findings to the Board of Directors.Evaluate current protocols and processes to ensure key stakeholders are aware of changes and are reported effectively.Work with the Learning & Development team to identify and/or develop training programs for loan officers and other relevant roles (e.g., branches) to prevent violations and adhere to mortgage lending laws.Critical thinking: using disciplined, logical reasoning by actively and skillfully conceptualizing, seeking, applying, analyzing, synthesizing, and evaluating data and evidence to reach an answer or conclusion.Negotiation and influence: engage in thoughtful discussion to reach an agreement and create outcomes, affecting the action, behaviors, or opinions of othersProcess improvement: continuously seek new approaches to make processes run smoother and fasterResource planning and optimization: plan and optimize resources within and across teams to maximize results and realize desired performanceBusiness partnership and consulting: Serve as a trusted advisor regarding relevant markets, business strategies, and operating environments to both the business and individual membersQualifications:10+ years of combined experience in banking, mortgage, and compliance rolesBachelor's Degree in related fieldNCCO Certification (NAFCU Certified Compliance Officer), Bank Certified Compliance Officer (CRCM), or similar certification preferredIn-depth knowledge of lending regulations such as TILA, RESPA, HMDA, ECOA, FCRA, FDCPA, FDPA, SCRA, BSA, OFAC, and Fair Lending.Compliance reporting, data analytics and compliance issue management experience.Experience with financial institutions larger than $10 billion in assets and exposure to oversight by the Consumer Financial Protection Bureau (CFPB), a plus.Comprehensive understanding of the technical and business aspects of the Mortgage business line, business model, and credit risk management.Experience reviewing internal and external audits and regulatory examination reports and a proven ability to rapidly recommend new ideas, procedural changes to products or services, or procedures to Mortgage and Compliance leadership to remediate or mitigate findings.Deep familiarity with mortgage banking standards, auditing, and compliance regulations; understands relevant regulatory standards and requirements impacting the organization and provides consultation to ensure complianceExcellent oral and written communication skillsWillingness and ability to travel to all credit union branchesWe Offer:An inspiring career that benefits both you and your communityCompetitive compensation packages with bonus opportunityFull Medical/Dental/Vision benefits with minimal eligibility waiting periodGenerous 401(k) with 3% Safe Harbor and 5% employer matchDiscounts on loan productsTuition ReimbursementOnsite Fitness Center at HQ and rewards for healthy habitsClose proximity to BART, restaurants and shoppingPatelco Credit Union is an Equal Opportunity Employer: disability/veteranIND123

Keywords: Patelco Credit Union, Dublin , Mortgage Compliance Officer (Hybrid Work Schedule), Other , Dublin, California

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