Since 1958, IHOP has been the place where people connect over
breakfast, enjoy study breaks, grab a bite before or after sporting
events, and so much more. And no matter what menu items they order,
theres one ingredient thats always constant a smile. Weve seen
millions of smiles over the years in our restaurants, and now
shared in photos across our social properties. In fact, smiles are
so much a part of our culture that we changed our logo to include
This is just one of the many fun and exciting changes you can
expect from IHOP. Because we know the shortest distance between two
people is a smile. Overview:
As a Host or Hostess, you will be responsible for greeting
guests and seating them promptly, cheerfully and courteously.
Duties of this position include, seating guests, answering the
phone, taking, entering and packaging To-Go orders. A qualified
applicant must have good communication skills, able to lift 25-50
pounds, stand for up to 8 hours, occasionally use motion which
entails pushing, pulling, stretching and continuous bilateral use
of fingers and wrists. The above is not an all-inclusive job
Responsibilities of a Host::
Greeting, seating, and escorting guests.
Opens door for guests arriving and departing.
Accommodates any special needs of guests, i.e., boosters,
Process To-Go and Delivery Orders
Manage Wait List when the restaurant is busy
Providing menu recommendations and additional information.
Upselling additional products when appropriate.
Taking orders using software, order slips, or by
Communicating order details to the kitchen staff.
Delivering food and beverages in a timely fashion to outside
Delivering checks and collecting bill payments.
Cleaning and maintaining the appearance of the restaurant
Providing exceptional customer experience.
Host Job Requirements::
Prior experience as a host is a plus.
Must showcase teamwork and communication skills.
Must be able to handle money transactions responsibly.
Must be able to multitask and act quickly.
Must be flexible and ready to work in shifts.
Must be a team player.
Real Advancement Opportunities