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Content Writer

Company: Kforce Technology
Location: Dublin
Posted on: January 12, 2021

Job Description:

RESPONSIBILITIES: Kforce has a client in search of a Content Writer in Pleasanton, CA. Responsibilities: Lead the charge for customer conversational experience and translate business needs into conversational use cases Iterate and experiment to create beautiful, functional and thoughtful conversational designs that delight our customers Analyze product metrics such as daily sessions, time-on-page, and goal completion rate in order to evaluate effectiveness of existing copy Plan, write and edit conversational dialogue plus create or enhance intent templates for multi-modal experiences Work with multi-disciplinary teams; You'll partner with product designer, engineering, product management (among other stakeholders) to find solutions to deliver value to users Develop a deep understanding for how the customer shops and speaks Take part in user research (including chat log analysis, contextual interviews, etc.) to uncover user needs, pain points, and behaviors, leading to strategic and actionable product direction Be able to articulate experience strategy, opportunities and how usability relates to a larger brand experience to a diverse group of people Partner with the Design Team to develop new paradigms and frameworks for new interaction models Maintain brand voice and bot personality to create a consistent conversational experience Devise and implement a UX content strategy Job Requirements: REQUIREMENTS: Experience working as a Conversational Designer, Linguist, Content Strategist, UX Designer, UX Writer or a relevant field in a consumer-focused business/product Strong understanding of experience principles and customer needs such as motivations and behaviors, with the ability to translate them into engaging and actionable deliverables Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Dublin , Content Writer, Other , Dublin, California

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