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Senior Systems Administrator (Stores)

Company: Ross
Location: Dublin
Posted on: June 23, 2022

Job Description:

Welcome to Ross Stores, Inc., where our differences make us stronger--- At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

General Purpose

The Senior Systems Administrator is an experienced IT systems analyst responsible for supporting Windows operating systems for the Retail store enterprise environment. This position is an excellent opportunity for career-minded and goal-oriented individuals. This role provides broad exposure to diverse hardware/OS platforms and touches on all aspects of store register and server (ISP) functionality. As such, the individual will be challenged by researching and implementing new solutions and supporting the existing environment. The role requires solid understanding of Windows operating systems as well as a working knowledge of networking systems and network hardware. Scripting knowledge, especially PowerShell, is a plus. Additional duties may be required by the Manager/Supervisor as needed.

Essential Functions

Analyze hardware/OS performance, react to operational performance, and business-wide issues; Help identify and develop efficiency opportunities

Work with managed service providers, solution providers, and other infrastructure teams

Maintain infrastructure hardware including identifying/vetting software/firmware patches or upgrades

Maintain system health monitoring and notification tools

Research, evaluate, develop, design and implement designs and standards following industry best practices

Develops and implements policies and procedures relative to Windows operating systems/hardware and dependent technologies

Review and analyze new requests, work with IT partners, vendors, and business leaders to understand communication needs; develop solutions and recommendations for business initiatives based on application requirements

Assist in the architecture of new operating system related solutions ensuring they are compatible with the companys business needs and strategic objectives



Building Effect Teams (for managers of People and Projects)

Developing Talent (for managers of people only, N/A for this role/level)



Leading by Example

Communicates Effectively

Ensures Accountability and Execution

Manages Conflict


Business Acumen

Plans, Aligns and Prioritizes

Organizational Agility

Qualifications And Special Skills Required

Bachelors degree in Information Technology or related field

7 - 10 years hands-on extensive knowledge of Windows platforms and a thorough understanding of issues related to implementing and operating OS on large, distributed enterprise networks

Windows OS/hardware expertise in a large distributed enterprise environment including system administration, admin delegation and account auto-provisioning

Responsibilities include assisting Ops team with OS/hardware configuration administration, monitoring and operational issues within the store environment consisting of system performance, server (ISP) interactivity and health, Windows event monitoring and troubleshooting, networking and switch technology, store registers, Windows Server 2019 and Windows 8 OS and scripting languages - notably PowerShell

Broad knowledge of standards and protocols: TCP/IP, DNS, DHCP, WINS, SMTP, RPC, Web Services

Experience in Windows 8/10, Server 2012/2016/2019. Working knowledge of Dell PowerEdge servers and hardware. Nice to have: knowledge of HP ProLiant and Blade servers

Experience with the following tools: SCCM, WSUS, Dell Open Manage, HPDM

Excellent written and verbal communication; must be able to communicate technical solutions to senior management

Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on interesting projects

Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently; must be available for rotation assignment for on-call support duties

A high sense of responsibility - to our customers, our business partners, our colleagues, and to the quality and timeliness of ones own work; a willingness to "do what it takes" to support our companys systems - sometimes during non-standard work hours

Displays business and organizational maturity

Team-oriented, yet able to work independently; very self-motivated

A continual desire and capability to learn

Highly organized and detail oriented

Physical Requirements/Ada

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

May require moderate lifting of up to 80lbs., nearly all work is performed in a comfortable indoor facility.

Routine deadlines; usually sufficient lead time; variance in work volume is seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures

Supervisory Responsibilities



This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at managements discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

e information in print and/or electronically.

Keywords: Ross, Dublin , Senior Systems Administrator (Stores), IT / Software / Systems , Dublin, California

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