Product Manager, Consumer Lending

Company: Patelco Credit Union
Location: Dublin
Posted on: May 28, 2023

Job Description:

About Patelco Credit Union:We're here to help people in communities throughout Northern California build financially healthy lives. We do this by being attentive and partnering with our members to understand what is financially best for them. We thrive on change, and we put people first. If you're looking to use your skills and knowledge to make a difference in the lives of others, we look forward to hearing from you.Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and wellbeing of its membership. With more than 450,000 members primarily in and around northern California, Patelco is committed to improving their members' financial well-being and fueling hope and opportunity for its members by offering personalized solutions, advice, and expertise that empower them to achieve personal financial freedom. Founded in 1936 with $500 in assets by employees of the Pacific Telephone and Telegraph Company, Patelco is in the top one percent of U.S. credit unions with more than $9 billion in assets.Overview:In this role, the Product Manager is responsible for supporting the Vice President of Consumer Lending & Cards with product planning and development and lifecycle management of Patelco's Direct Motor Vehicles product line. This includes responsibility for product line acquisition and retention, implementing product pricing, customer experience online and offline, supporting the product vision, and supporting the product and member requirements to build acceptance and usage of the consumer loan product line. The successful candidate will be a self-starter, highly analytical, innately curious and results driven. The successful candidate will have a passion for translating data into actionable information and will work well across a broad array of leadership styles.Responsibilities:Supports the development and execution of the Consumer Loan product portfolio, including marketing initiatives that result in the acquisition, cross-sell, profitability, retention and/or product development for their respective line of business. Portfolio includes all member Consumer Loans.Works with VP and product team to implement the strategic plan for their line of business which includes portfolio growth, performance, product development, pricing, customer experience, and management of revenue and expense goals.Identify and fill product gaps and generate new ideas to grow the Consumer Lending business and improve the member experienceLeads various projects and direct the actions of project participants who are outside the business unit.Interfaces daily with senior level managers within the Branch, Investments and Finance divisions to influence branch performance and present campaign results.There will be close contact with Risk Management, Retail Management, Card Services, Marketing, IT, Legal and Compliance and branch personnel.Must be effective in supporting lending projects that cross departmental lines. Collaboration is important as many systems and products are interrelated.Must understand how various products and systems fit in the larger organization.External contacts may include product and servicing vendors, various marketing and direct mail providers, industry experts, etc.Qualifications:5+ years progressively responsible work experience in the financial services industry, to include experience in consumer and auto lending2+ years preferred at the product management level in a financial industryWorking knowledge of Credit, Consumer Loans, and Auto LoansKnowledge of Lending Origination SystemsA bachelor's degree preferably in Business Administration, or a related fieldPossess excellent leadership and communication skillsAdvanced knowledge in the Microsoft suiteBe able to effectively prioritize and multi-task projectsWill be detail-oriented including ability to think strategically and execute methodicallyAbility to work with remote teamsStrong interpersonal and influencing skills - ability to interact with colleagues at all levelsStrong emerging end-to-end generalist problem solving skillsExcellent communication skills (written and verbal) to work with multiple functional partnersPerforming competitor/industry research leveraging both public and non-public sourcesAmbitious, go-getter, and results oriented with willingness to roll up the sleeves and dive into data, processes, and analytics.Demonstrated product management experienceTarget Base Pay:$98006 - $122511 / yearCompensation at Patelco:Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.We Offer:An inspiring career that benefits both you and your communityCompetitive compensation packages with bonus opportunityFull Medical/Dental/Vision benefits with minimal eligibility waiting periodGenerous 401(k) with 3% Safe Harbor and 5% employer matchDiscounts on loan productsTuition ReimbursementOnsite Fitness Center at HQ and rewards for healthy habitsClose proximity to BART, restaurants and shoppingPatelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veteransIND123

Keywords: Patelco Credit Union, Dublin , Product Manager, Consumer Lending, Executive , Dublin, California