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Director, Home Loan Sales

Company: Patelco Credit Union
Location: Dublin
Posted on: May 16, 2022

Job Description:

About Patelco Credit Union:We're here to help people in communities throughout Northern California build financially healthy lives. We do this by being attentive and partnering with our members to understand what is financially best for them. We thrive on change, and we put people first. If you're looking to use your skills and knowledge to make a difference in the lives of others, we look forward to hearing from you.
Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and wellbeing of its membership. With more than 400,000 members primarily in and around northern California, Patelco is committed to improving their members' financial well-being and fueling hope and opportunity for its members by offering personalized solutions, advice, and expertise that empower them to achieve personal financial freedom. Founded in 1936 with $500 in assets by employees of the Pacific Telephone and Telegraph Company, Patelco is in the top one percent of U.S. credit unions with more than $8 billion in assets.Overview:The Director, Home Loan Sales will partner with key business leaders to execute the credit union's mortgage and equity acquisition and retention strategies. Patelco's strategic growth plan calls for a significant increase in home equity while maintaining our top 25 mortgage origination market share. This position is responsible for the hiring, training and development of Home Loan Consultants and their managers. This Home Loan sales leader will partner with Marketing to develop, drive and flawlessly execute revenue generating, multi-channel and integrated campaigns that increase our direct-to-consumer and digital lending market presence. The role will report to the Vice President of Home Loans. The ideal candidate will be a self-starter, highly analytical, proven problem-solver and results driven.Responsibilities:

  • Create a member-focused culture that balances accountability for results while doing business in accordance with the credit union's core values and mission
  • Manage the activities and behaviors of mortgage loan consultants to meet and exceed performance targets while providing superior member value and service
  • Oversee the recruiting, hiring, and training of loan officers
  • Ability to present relevant and timely market-based production data, forecast and competitive analysis to Senior and Executive Management
  • Direct the development and monitoring of performance standards. Provide mentoring, coaching, or training to support and develop managers and staff.
  • Provides market and competitive input that leads to product development
  • Initiates and coordinates with Marketing campaigns and strategies to generate loan volume
  • Work closely with branches, digital and virtual teams to maintain consistency in home loan origination procedures
  • Responsible for all NMLS-related registration, training and compliance procedures
  • Prepare monthly commission reports along with divisional reporting responsibility.
  • Conduct and/or coordinate Home Buying Seminars and branch training
  • Responsible for cost center budgeting
  • Assist with origination of loans requiring confidentiality or special handling (e.g. employee loans).
  • Maintains thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures and mortgage products and services and business ethics codes.
  • Represent and promote the Credit Union at external functions
  • Demonstrated strong organizational skills
  • Exercises good judgment, excellent communication, and people skills
  • Strong interpersonal skills and ability to deal effectively with a diversity of individuals at all organizational levels
  • Proven ability and leadership to handle multiple projects to meet deadlines
  • Ability to multi-task, demonstrated flexibility and a willingness to work within constantly changing priorities with enthusiasm
  • Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures.Qualifications:
    • AA in business related discipline or equivalent (B.S. or B.A. preferred)
    • 10+ years of experience of residential real estate or mortgage sales
    • At least 5 years prior management experience, preferably in originations or sales
    • Excellent written and oral communication skills; strong problem-solving, and analytical skills
    • Proficient in various computer applications including, but not limited to Microsoft Outlook, Word, Excel
    • Knowledge of secondary market guidelines and products required; comprehension of FannieMae guidelines
    • Knowledge of mortgage loan origination, processing, underwriting, and closing requirements.We Offer:
      • An inspiring career that benefits both you and your community
      • Competitive compensation packages with bonus opportunity
      • Full Medical/Dental/Vision benefits with minimal eligibility waiting period
      • Generous 401(k) with 3% Safe Harbor and 5% employer match
      • Discounts on loan products
      • Tuition Reimbursement
      • Onsite Fitness Center at HQ and rewards for healthy habits
      • Close proximity to BART, restaurants and shopping Patelco Credit Union is an Equal Opportunity Employer: disability/veteran

Keywords: Patelco Credit Union, Dublin , Director, Home Loan Sales, Executive , Dublin, California

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