Sr. Digital Product Manager
Company: Patelco Credit Union
Location: Dublin
Posted on: January 13, 2021
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Job Description:
About Patelco Credit Union: We're here to help people in
communities throughout Northern California build financially
healthy lives. We do this by being attentive and partnering with
our members to understand what is financially best for them. We
thrive on change, and we put people first. If you're looking to use
your skills and knowledge to make a difference in the lives of
others, we look forward to hearing from you.Patelco is a
not-for-profit credit union, serving the financial needs and
aspirations of more than 400,000 members. What we earn, we return
to our members in savings from lower loan rates, fewer fees, and
personalized service that focuses on transparency, simplicity, and
trust. Our mission remains the same as when we started in 1936, to
provide products, services, education and expertise that will
empower our members to rise up and achieve financial
freedom.Overview: As a Sr. Digital Product Manager on Patelco's
Digital Delivery Team, you'll be responsible for translating our
high-level strategic vision for omni-channel account origination
into a member-centric product roadmap and leading its execution. As
a digital product manager, you'll develop the product strategy,
lead the day-to-day management of those
features/functions/experiences, initiate and prioritize projects
and create the go-to-market plans. You will have ultimate
accountability for the success of our digital account origination
experience, with accountability for creating an easy, instant and
crystal clear experience that improves completion rates and the app
to funding ratio on loan applications. This role will work closely
with a cross-functional team of designers, business partners,
developers and external partners in an agile environment to advance
our digital roadmap for our web and mobile
channels.Responsibilities: * Owns, develops and executes product
vision, strategy and roadmap for account origination. Continually
iterates to ensure an easy, instant and crystal clear account
origination experience that delivers against goals.* Defines
end-to-end experiences, high level requirements, builds and manages
roadmaps and prioritizes the work. Leads development of new
features from concept to launch through the entire digital product
design life cycle from user research and ideation to prototyping to
readiness planning.* Track and monitor key performance indicators
to optimize performance of the application funnel.* Keeps abreast
of relevant emerging technologies/AI, fintech innovations and
digital banking trends to inform product direction and strategy*
Strategic problem solver with the ability to formulate compelling
vision and strategy and translate that to substantial roadmaps and
results* Strong knowledge base and experience developing or leading
digital experiences, coupled with knowledge of the underlying
technology, both current and emerging* Highly developed
communication and presentations skills with a superior ability to
effectively communicate and present complex concepts and issues to
leadership teams* Strong presence with ability to interact with and
influence all levels of the organization* Strong analytical skills
with ability to work through complex concepts/data and present well
thought-out, simple solutions* Skilled at working
cross-functionally with technology, service, operations, marketing
and product teams to lead the entire lifecycle of the experiences*
Curiosity, a can-do attitude and the ability to learn quickly and
thrive in a complex, dynamic environmentQualifications: *
Bachelor's Degree required.* 5 years of experience in digital
product or channel management, preferably in digital banking or
financial services * Good understanding and/or experience with
consumer lending products & services highly desired* Be well
steeped in design thinking, UX and Agile delivery methodologies and
using a data driven approach for decision making.* Technically
savvy with experience working with designers and developers to
craft usable experiencesWe Offer: * Empowerment, Engagement, and
Teamwork* An inspiring career that benefits both you and your
community* Competitive compensation packages with bonus
opportunity* Full Medical/Dental/Vision benefits with minimal
eligibility waiting period* Generous 401(k) with 3% Safe Harbor and
5% employer match* Discounts on loan products* Tuition
Reimbursement* Onsite Fitness Center at HQ and rewards for healthy
habits* Close proximity to BART, restaurants and shoppingPatelco
Credit Union is an Equal Opportunity Employer:
disability/veteranIND123
Keywords: Patelco Credit Union, Dublin , Sr. Digital Product Manager, Executive , Dublin, California
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