Student Services Representative
Company: School of PE
Location: Dublin
Posted on: October 30, 2025
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Job Description:
Job Description Who We Are: School of PE provides continuing
education and training for learners pursuing or maintaining
professional certifications. Our programs foster professional
growth and career advancement in a diverse, global society. At
School of PE, we believe that every learner should begin with the
end in mind — and our purpose is to provide a lifelong learning
experience through high-quality exam preparation and continuing
education. School of PE is backed by Alpine Investors, a
people-driven private equity firm committed to building enduring
companies by working with, learning from, and developing
exceptional people. About the Role If you enjoy helping others,
solving problems, and creating positive experiences, this is a
great entry point into education and student success! As a Student
Services Representative, you’ll serve as the first point of contact
for our students — answering questions, resolving issues, and
ensuring a professional, friendly, and supportive experience. This
is a full-time, on-site role based in Dublin, OH. What You’ll Do
Serve as the main contact for students via phone and email (average
30 calls and 50–60 emails per day) Assist students with
registration, account maintenance, and general inquiries Follow
established processes to handle student inquiries efficiently and
accurately Provide support for special projects, reports, and
administrative tasks Collaborate with teammates and other
departments to ensure a seamless student experience What We’re
Looking For Strong verbal and written communication skills
Excellent customer service and interpersonal skills Ability to
multitask and stay organized in a fast-paced environment
Proficiency in Microsoft Office or Google Workspace Bachelor’s
degree preferred or equivalent customer service experience
Friendly, proactive, and detail-oriented — with a passion for
helping others succeed Benefits & Perks: Competitive pay Medical,
dental, and vision insurance Employer-paid life insurance and
short-term disability 401(k) with company match Paid holidays and
PTO Gym membership discount Professional development reimbursement
Employee Assistance Program (EAP)
Keywords: School of PE, Dublin , Student Services Representative, Education / Teaching , Dublin, California
