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Company: AppleOne
Location: Dublin
Posted on: October 11, 2020

Job Description:

Looking for an Accounts Receivable, Credit & Collections Representative. This position features: 1. Great Pay 2. Ability to manage your own day/schedule 3. Working for a well-known and reputable company. RESPONSIBILITIES: ? Respond to inquiries via phone or correspondence from customers or dealers in a call center environment ? Provides quality service, prompt response and follow up to each customer inquiry or dispute ? Make outbound collection calls on customers greater than 14 days past due ? Arrange for customers to pay by phone with credit card or check; initiate set up of account on Electronic Funds Transfer ? Accurately document all interactions with customers in customer databases ? Work within a team environment to provide continuous follow up with customers and dealers ? Utilize good time management skills to balance call volume and related follow ups ? Meet or exceed monthly expectations ? Maintain a regular and punctual attendance QUALIFICATIONS REQUIRED ? Working knowledge of the Fair Debt Collection Practices Act including state and federal laws concerning collection activities ? Call Center experience ? Decision making and problem solving ability ? Excellent verbal and written communication skills ? Ability to Multi task ? Excellent time management skills ? Strong computer skills (Microsoft Word, Excel and Outlook) ? Typing skills (40wpm) ? Professionalism ? Ability to work in a team environment ? Strong organizational skills ? High School Diploma AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: AppleOne, Dublin , Collections, Accounting, Auditing , Dublin, California

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